Last updated: 2024
Due to the custom nature of our printing services, Academydigital has a limited return policy. All sales are generally final once production has begun or been completed.
If you receive a product that is defective due to our error (such as printing errors, damage during production, or incorrect specifications on our part), please contact us within 7 days of receipt. We will:
We are not responsible for errors in:
Due to the custom nature of printing services, we cannot accept returns or provide refunds for change of mind once production has begun. Please review all proofs carefully before approval.
Orders may be cancelled before production begins. Once production has started, cancellation may not be possible, and charges may apply. Contact us immediately if you need to cancel an order.
If you believe you have received a defective product:
If a refund is approved, it will be processed to the original payment method within 10-14 business days after we receive and inspect the returned item.
If your order arrives damaged due to shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and provide a replacement or refund.
For questions about returns or refunds, please contact us at:
Email: info@academydigital.world
Phone: (555) 882-9913
Location: New York, USA